1 Introduction to Research & Analysis Reports
1.1 Customer Service BPO Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Service BPO Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Service BPO Overall Market Size
2.1 Global Customer Service BPO Market Size: 2022 VS 2029
2.2 Global Customer Service BPO Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Service BPO Players in Global Market
3.2 Top Global Customer Service BPO Companies Ranked by Revenue
3.3 Global Customer Service BPO Revenue by Companies
3.4 Top 3 and Top 5 Customer Service BPO Companies in Global Market, by Revenue in 2022
3.5 Global Companies Customer Service BPO Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Service BPO Players in Global Market
3.6.1 List of Global Tier 1 Customer Service BPO Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Service BPO Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type – Global Customer Service BPO Market Size Markets, 2022 & 2029
4.1.2 Onshore Outsourcing
4.1.3 Offshore Outsourcing
4.2 By Type – Global Customer Service BPO Revenue & Forecasts
4.2.1 By Type – Global Customer Service BPO Revenue, 2018-2023
4.2.2 By Type – Global Customer Service BPO Revenue, 2024-2029
4.2.3 By Type – Global Customer Service BPO Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application – Global Customer Service BPO Market Size, 2022 & 2029
5.1.2 Financial
5.1.3 Government and Public Services
5.1.4 Internet and E-commerce
5.1.5 Retail and Logistics Services
5.1.6 3C Electronic
5.1.7 Automotive
5.1.8 Others
5.2 By Application – Global Customer Service BPO Revenue & Forecasts
5.2.1 By Application – Global Customer Service BPO Revenue, 2018-2023
5.2.2 By Application – Global Customer Service BPO Revenue, 2024-2029
5.2.3 By Application – Global Customer Service BPO Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region – Global Customer Service BPO Market Size, 2022 & 2029
6.2 By Region – Global Customer Service BPO Revenue & Forecasts
6.2.1 By Region – Global Customer Service BPO Revenue, 2018-2023
6.2.2 By Region – Global Customer Service BPO Revenue, 2024-2029
6.2.3 By Region – Global Customer Service BPO Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country – North America Customer Service BPO Revenue, 2018-2029
6.3.2 US Customer Service BPO Market Size, 2018-2029
6.3.3 Canada Customer Service BPO Market Size, 2018-2029
6.3.4 Mexico Customer Service BPO Market Size, 2018-2029
6.4 Europe
6.4.1 By Country – Europe Customer Service BPO Revenue, 2018-2029
6.4.2 Germany Customer Service BPO Market Size, 2018-2029
6.4.3 France Customer Service BPO Market Size, 2018-2029
6.4.4 U.K. Customer Service BPO Market Size, 2018-2029
6.4.5 Italy Customer Service BPO Market Size, 2018-2029
6.4.6 Russia Customer Service BPO Market Size, 2018-2029
6.4.7 Nordic Countries Customer Service BPO Market Size, 2018-2029
6.4.8 Benelux Customer Service BPO Market Size, 2018-2029
6.5 Asia
6.5.1 By Region – Asia Customer Service BPO Revenue, 2018-2029
6.5.2 China Customer Service BPO Market Size, 2018-2029
6.5.3 Japan Customer Service BPO Market Size, 2018-2029
6.5.4 South Korea Customer Service BPO Market Size, 2018-2029
6.5.5 Southeast Asia Customer Service BPO Market Size, 2018-2029
6.5.6 India Customer Service BPO Market Size, 2018-2029
6.6 South America
6.6.1 By Country – South America Customer Service BPO Revenue, 2018-2029
6.6.2 Brazil Customer Service BPO Market Size, 2018-2029
6.6.3 Argentina Customer Service BPO Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country – Middle East & Africa Customer Service BPO Revenue, 2018-2029
6.7.2 Turkey Customer Service BPO Market Size, 2018-2029
6.7.3 Israel Customer Service BPO Market Size, 2018-2029
6.7.4 Saudi Arabia Customer Service BPO Market Size, 2018-2029
6.7.5 UAE Customer Service BPO Market Size, 2018-2029
7 Customer Service BPO Companies Profiles
7.1 Majorel
7.1.1 Majorel Company Summary
7.1.2 Majorel Business Overview
7.1.3 Majorel Customer Service BPO Major Product Offerings
7.1.4 Majorel Customer Service BPO Revenue in Global Market (2018-2023)
7.1.5 Majorel Key News & Latest Developments
7.2 HL95
7.2.1 HL95 Company Summary
7.2.2 HL95 Business Overview
7.2.3 HL95 Customer Service BPO Major Product Offerings
7.2.4 HL95 Customer Service BPO Revenue in Global Market (2018-2023)
7.2.5 HL95 Key News & Latest Developments
7.3 Transcosmos China
7.3.1 Transcosmos China Company Summary
7.3.2 Transcosmos China Business Overview
7.3.3 Transcosmos China Customer Service BPO Major Product Offerings
7.3.4 Transcosmos China Customer Service BPO Revenue in Global Market (2018-2023)
7.3.5 Transcosmos China Key News & Latest Developments
7.4 Shandong Taiying Technology Co., Ltd.
7.4.1 Shandong Taiying Technology Co., Ltd. Company Summary
7.4.2 Shandong Taiying Technology Co., Ltd. Business Overview
7.4.3 Shandong Taiying Technology Co., Ltd. Customer Service BPO Major Product Offerings
7.4.4 Shandong Taiying Technology Co., Ltd. Customer Service BPO Revenue in Global Market (2018-2023)
7.4.5 Shandong Taiying Technology Co., Ltd. Key News & Latest Developments
7.5 Beijing 95teleweb Information Ltd,corp
7.5.1 Beijing 95teleweb Information Ltd,corp Company Summary
7.5.2 Beijing 95teleweb Information Ltd,corp Business Overview
7.5.3 Beijing 95teleweb Information Ltd,corp Customer Service BPO Major Product Offerings
7.5.4 Beijing 95teleweb Information Ltd,corp Customer Service BPO Revenue in Global Market (2018-2023)
7.5.5 Beijing 95teleweb Information Ltd,corp Key News & Latest Developments
7.6 Beijing Ronglianyitong Information & Technology Co., Ltd.
7.6.1 Beijing Ronglianyitong Information & Technology Co., Ltd. Company Summary
7.6.2 Beijing Ronglianyitong Information & Technology Co., Ltd. Business Overview
7.6.3 Beijing Ronglianyitong Information & Technology Co., Ltd. Customer Service BPO Major Product Offerings
7.6.4 Beijing Ronglianyitong Information & Technology Co., Ltd. Customer Service BPO Revenue in Global Market (2018-2023)
7.6.5 Beijing Ronglianyitong Information & Technology Co., Ltd. Key News & Latest Developments
7.7 Menggucrm
7.7.1 Menggucrm Company Summary
7.7.2 Menggucrm Business Overview
7.7.3 Menggucrm Customer Service BPO Major Product Offerings
7.7.4 Menggucrm Customer Service BPO Revenue in Global Market (2018-2023)
7.7.5 Menggucrm Key News & Latest Developments
7.8 North King Technology Co., Ltd.
7.8.1 North King Technology Co., Ltd. Company Summary
7.8.2 North King Technology Co., Ltd. Business Overview
7.8.3 North King Technology Co., Ltd. Customer Service BPO Major Product Offerings
7.8.4 North King Technology Co., Ltd. Customer Service BPO Revenue in Global Market (2018-2023)
7.8.5 North King Technology Co., Ltd. Key News & Latest Developments
7.9 Sykes
7.9.1 Sykes Company Summary
7.9.2 Sykes Business Overview
7.9.3 Sykes Customer Service BPO Major Product Offerings
7.9.4 Sykes Customer Service BPO Revenue in Global Market (2018-2023)
7.9.5 Sykes Key News & Latest Developments
7.10 Huatangjt
7.10.1 Huatangjt Company Summary
7.10.2 Huatangjt Business Overview
7.10.3 Huatangjt Customer Service BPO Major Product Offerings
7.10.4 Huatangjt Customer Service BPO Revenue in Global Market (2018-2023)
7.10.5 Huatangjt Key News & Latest Developments
7.11 Sunke
7.11.1 Sunke Company Summary
7.11.2 Sunke Business Overview
7.11.3 Sunke Customer Service BPO Major Product Offerings
7.11.4 Sunke Customer Service BPO Revenue in Global Market (2018-2023)
7.11.5 Sunke Key News & Latest Developments
7.12 800Teleservices
7.12.1 800Teleservices Company Summary
7.12.2 800Teleservices Business Overview
7.12.3 800Teleservices Customer Service BPO Major Product Offerings
7.12.4 800Teleservices Customer Service BPO Revenue in Global Market (2018-2023)
7.12.5 800Teleservices Key News & Latest Developments
7.13 Renruihr
7.13.1 Renruihr Company Summary
7.13.2 Renruihr Business Overview
7.13.3 Renruihr Customer Service BPO Major Product Offerings
7.13.4 Renruihr Customer Service BPO Revenue in Global Market (2018-2023)
7.13.5 Renruihr Key News & Latest Developments
7.14 Commchina
7.14.1 Commchina Company Summary
7.14.2 Commchina Business Overview
7.14.3 Commchina Customer Service BPO Major Product Offerings
7.14.4 Commchina Customer Service BPO Revenue in Global Market (2018-2023)
7.14.5 Commchina Key News & Latest Developments
7.15 Vxichina
7.15.1 Vxichina Company Summary
7.15.2 Vxichina Business Overview
7.15.3 Vxichina Customer Service BPO Major Product Offerings
7.15.4 Vxichina Customer Service BPO Revenue in Global Market (2018-2023)
7.15.5 Vxichina Key News & Latest Developments
7.16 Samton
7.16.1 Samton Company Summary
7.16.2 Samton Business Overview
7.16.3 Samton Customer Service BPO Major Product Offerings
7.16.4 Samton Customer Service BPO Revenue in Global Market (2018-2023)
7.16.5 Samton Key News & Latest Developments
7.17 Teleperformance China
7.17.1 Teleperformance China Company Summary
7.17.2 Teleperformance China Business Overview
7.17.3 Teleperformance China Customer Service BPO Major Product Offerings
7.17.4 Teleperformance China Customer Service BPO Revenue in Global Market (2018-2023)
7.17.5 Teleperformance China Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
Table 1. Customer Service BPO Market Opportunities & Trends in Global Market
Table 2. Customer Service BPO Market Drivers in Global Market
Table 3. Customer Service BPO Market Restraints in Global Market
Table 4. Key Players of Customer Service BPO in Global Market
Table 5. Top Customer Service BPO Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Customer Service BPO Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Customer Service BPO Revenue Share by Companies, 2018-2023
Table 8. Global Companies Customer Service BPO Product Type
Table 9. List of Global Tier 1 Customer Service BPO Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Customer Service BPO Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type – Global Customer Service BPO Revenue, (US$, Mn), 2022 & 2029
Table 12. By Type - Customer Service BPO Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Customer Service BPO Revenue in Global (US$, Mn), 2024-2029
Table 14. By Application – Global Customer Service BPO Revenue, (US$, Mn), 2022 & 2029
Table 15. By Application - Customer Service BPO Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Customer Service BPO Revenue in Global (US$, Mn), 2024-2029
Table 17. By Region – Global Customer Service BPO Revenue, (US$, Mn), 2022 & 2029
Table 18. By Region - Global Customer Service BPO Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Customer Service BPO Revenue (US$, Mn), 2024-2029
Table 20. By Country - North America Customer Service BPO Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Customer Service BPO Revenue, (US$, Mn), 2024-2029
Table 22. By Country - Europe Customer Service BPO Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Customer Service BPO Revenue, (US$, Mn), 2024-2029
Table 24. By Region - Asia Customer Service BPO Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Customer Service BPO Revenue, (US$, Mn), 2024-2029
Table 26. By Country - South America Customer Service BPO Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Customer Service BPO Revenue, (US$, Mn), 2024-2029
Table 28. By Country - Middle East & Africa Customer Service BPO Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Customer Service BPO Revenue, (US$, Mn), 2024-2029
Table 30. Majorel Company Summary
Table 31. Majorel Customer Service BPO Product Offerings
Table 32. Majorel Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 33. Majorel Key News & Latest Developments
Table 34. HL95 Company Summary
Table 35. HL95 Customer Service BPO Product Offerings
Table 36. HL95 Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 37. HL95 Key News & Latest Developments
Table 38. Transcosmos China Company Summary
Table 39. Transcosmos China Customer Service BPO Product Offerings
Table 40. Transcosmos China Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 41. Transcosmos China Key News & Latest Developments
Table 42. Shandong Taiying Technology Co., Ltd. Company Summary
Table 43. Shandong Taiying Technology Co., Ltd. Customer Service BPO Product Offerings
Table 44. Shandong Taiying Technology Co., Ltd. Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 45. Shandong Taiying Technology Co., Ltd. Key News & Latest Developments
Table 46. Beijing 95teleweb Information Ltd,corp Company Summary
Table 47. Beijing 95teleweb Information Ltd,corp Customer Service BPO Product Offerings
Table 48. Beijing 95teleweb Information Ltd,corp Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 49. Beijing 95teleweb Information Ltd,corp Key News & Latest Developments
Table 50. Beijing Ronglianyitong Information & Technology Co., Ltd. Company Summary
Table 51. Beijing Ronglianyitong Information & Technology Co., Ltd. Customer Service BPO Product Offerings
Table 52. Beijing Ronglianyitong Information & Technology Co., Ltd. Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 53. Beijing Ronglianyitong Information & Technology Co., Ltd. Key News & Latest Developments
Table 54. Menggucrm Company Summary
Table 55. Menggucrm Customer Service BPO Product Offerings
Table 56. Menggucrm Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 57. Menggucrm Key News & Latest Developments
Table 58. North King Technology Co., Ltd. Company Summary
Table 59. North King Technology Co., Ltd. Customer Service BPO Product Offerings
Table 60. North King Technology Co., Ltd. Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 61. North King Technology Co., Ltd. Key News & Latest Developments
Table 62. Sykes Company Summary
Table 63. Sykes Customer Service BPO Product Offerings
Table 64. Sykes Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 65. Sykes Key News & Latest Developments
Table 66. Huatangjt Company Summary
Table 67. Huatangjt Customer Service BPO Product Offerings
Table 68. Huatangjt Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 69. Huatangjt Key News & Latest Developments
Table 70. Sunke Company Summary
Table 71. Sunke Customer Service BPO Product Offerings
Table 72. Sunke Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 73. Sunke Key News & Latest Developments
Table 74. 800Teleservices Company Summary
Table 75. 800Teleservices Customer Service BPO Product Offerings
Table 76. 800Teleservices Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 77. 800Teleservices Key News & Latest Developments
Table 78. Renruihr Company Summary
Table 79. Renruihr Customer Service BPO Product Offerings
Table 80. Renruihr Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 81. Renruihr Key News & Latest Developments
Table 82. Commchina Company Summary
Table 83. Commchina Customer Service BPO Product Offerings
Table 84. Commchina Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 85. Commchina Key News & Latest Developments
Table 86. Vxichina Company Summary
Table 87. Vxichina Customer Service BPO Product Offerings
Table 88. Vxichina Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 89. Vxichina Key News & Latest Developments
Table 90. Samton Company Summary
Table 91. Samton Customer Service BPO Product Offerings
Table 92. Samton Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 93. Samton Key News & Latest Developments
Table 94. Teleperformance China Company Summary
Table 95. Teleperformance China Customer Service BPO Product Offerings
Table 96. Teleperformance China Customer Service BPO Revenue (US$, Mn) & (2018-2023)
Table 97. Teleperformance China Key News & Latest Developments
List of Figures
Figure 1. Customer Service BPO Segment by Type in 2022
Figure 2. Customer Service BPO Segment by Application in 2022
Figure 3. Global Customer Service BPO Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Customer Service BPO Market Size: 2022 VS 2029 (US$, Mn)
Figure 6. Global Customer Service BPO Revenue, 2018-2029 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Customer Service BPO Revenue in 2022
Figure 8. By Type - Global Customer Service BPO Revenue Market Share, 2018-2029
Figure 9. By Application - Global Customer Service BPO Revenue Market Share, 2018-2029
Figure 10. By Type - Global Customer Service BPO Revenue, (US$, Mn), 2022 & 2029
Figure 11. By Type - Global Customer Service BPO Revenue Market Share, 2018-2029
Figure 12. By Application - Global Customer Service BPO Revenue, (US$, Mn), 2022 & 2029
Figure 13. By Application - Global Customer Service BPO Revenue Market Share, 2018-2029
Figure 14. By Region - Global Customer Service BPO Revenue Market Share, 2018-2029
Figure 15. By Country - North America Customer Service BPO Revenue Market Share, 2018-2029
Figure 16. US Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 17. Canada Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 18. Mexico Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 19. By Country - Europe Customer Service BPO Revenue Market Share, 2018-2029
Figure 20. Germany Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 21. France Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 22. U.K. Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 23. Italy Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 24. Russia Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 25. Nordic Countries Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 26. Benelux Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 27. By Region - Asia Customer Service BPO Revenue Market Share, 2018-2029
Figure 28. China Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 29. Japan Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 30. South Korea Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 31. Southeast Asia Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 32. India Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 33. By Country - South America Customer Service BPO Revenue Market Share, 2018-2029
Figure 34. Brazil Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 35. Argentina Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 36. By Country - Middle East & Africa Customer Service BPO Revenue Market Share, 2018-2029
Figure 37. Turkey Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 38. Israel Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 39. Saudi Arabia Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 40. UAE Customer Service BPO Revenue, (US$, Mn), 2018-2029
Figure 41. Majorel Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. HL95 Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Transcosmos China Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Shandong Taiying Technology Co., Ltd. Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Beijing 95teleweb Information Ltd,corp Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Beijing Ronglianyitong Information & Technology Co., Ltd. Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Menggucrm Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. North King Technology Co., Ltd. Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Sykes Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. Huatangjt Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. Sunke Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. 800Teleservices Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 53. Renruihr Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 54. Commchina Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 55. Vxichina Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 56. Samton Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 57. Teleperformance China Customer Service BPO Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
