Usage Guide - H&I Global Research

Step 1: Search for a Market Research Report

You can search by industry category, region, research company, or by entering keywords.
In the English version, Japanese titles or parts of the table of contents have been translated by H&I Global Research. The original English reports do not contain Japanese text.
Reports not listed on our website can also be purchased through us. Please feel free to contact us if you are looking for materials that are not introduced on the site.
- For example:
  - Reports available on the publisher’s website but not found on our site.
  - Reports available on another agency’s website but missing on our site.
  - Reports published by research companies that are not listed on our site.

Step 2: Submit Your Inquiry

Click the inquiry/purchase/question form linked from the sales price option section of the report and fill in the required information.
When a report has multiple pricing options (such as “Single License” or “Company License”), please be sure to specify your preferred option.
- Example of Price Option Descriptions:
  - Single License / Single User: Viewable by only one user.
  - Multi User License: Viewable by up to 5 users (may vary by research company).
  - Site License: Can be shared within a company with no user limit (limited to one country or one branch).
  - Enterprise License / Global Site License: Can be shared company-wide (across all regions and offices).
Once you have completed the form, click the submit button. A confirmation email will be automatically sent to the email address you provided.

Step 3: Email Inquiry Option

You may also send your quote request or purchase order by email. Please include the following details:
- Your name, company name, department, telephone number, email address, postal address, report title, and the chosen pricing option.
Email your inquiry to: info@globalresearch.co.jp

Step 4: Confirmation and Response

Our representative will contact you by the next business day.
- For orders, you can expect a response within 5 hours (based on business hours).
- If you request a quote, we will send a PDF version of the quote via email.
In addition, we can arrange for the report purchase fee to be processed as a commissioned research expense if needed.
It is also possible to split the payment for a single report into two or three installments (for example, a report priced at 500,000 yen could be billed as “300,000 yen report + 200,000 yen report”).
Please note that we generally do not offer partial sales of a report (i.e. selling only a portion of its content or page-by-page sales).

For report purchases, please make payments via bank transfer.
- After the product is delivered, an invoice will be sent to you. Please make the payment within 2 months from the invoice date.
- Invoices are issued and sent within 5 days after delivery. (If required, we can send the invoice before delivery.)
Payment methods and deadlines can be arranged upon request.
For individual (non-corporate) customers, advance payment is required.
Please note that bank transfer fees are the responsibility of the customer.
Upon request, we can also accept payment by credit card (Visa, Master, Diners, AMEX, JCB).
Receipts can be issued and mailed upon request.

1. Delivery by Email (Electronic File Attachment or Web Access):

2. Delivery by Courier/Post:

Physical products such as CD-ROMs or printed copies are shipped via a traceable courier service or postal mail.
A flat shipping fee of 500 yen (tax included) applies nationwide.
Typically, the product will arrive approximately 5 days after the order is placed.

Due to the nature of our products, orders cannot be canceled, returned, or have an annual contract terminated after the order is placed.
However, if you encounter initial defects in a physical product within 7 days of delivery, we will offer an exchange.

The information and data presented in the market research reports are obtained from sources deemed reliable by the respective research companies; however, we do not guarantee their accuracy or completeness.
The information, data, opinions, and hypotheses contained in the reports represent the judgment of the research companies at the time of creation or publication and may change as circumstances evolve.
H&I Global Research Co., Ltd., as well as the research companies, publishers, and distributors, cannot be held responsible for any decisions or actions taken based on the report content.
Additionally, the Japanese titles, summaries, and table of contents provided on the English report introduction pages have been translated by H&I Global Research Co., Ltd. We do not guarantee the accuracy or completeness of these translations.